This book was approximately $5.41 + shipping. I had all of the sets but the very last one, and since they are out of print I took … Let me just pull it up on my computer instead of my phone so I can print that and get it shipped back! I’m very happy with their service and will be using them again in the future. Share your voice on ResellerRatings.com Alibris needs to figure this out. For example, Amazon charges $x, and for the kindle, $x-1. Should I buy it from somewhere else as my class will start in just another 2 weeks. Don't waste your money here. Within 24 hours I then receive another email that book has been mailed to me but no other details. See BBB rating, reviews, complaints, request a quote & more. Still waiting for a refund. Alibris.com says their own personal warehouse stocks 100 million titles, but you can also choose to support thousands of independent selle… Many websites look legit but are in fact fake. I then tried to call them, but they don't have customer service (but they actually have customer disservice). – Sellers are told that they are responsible for sales taxes, but there is no provision for collecting sales tax (except in the four states where Alibris … Read real customer ratings and reviews or write your own. Everything A-OK at first. BBB reports on known marketplace practices. They send me to another party who they claim is the actual seller (but I paid you, Alibris!! Great, right? If I could give them less than a star then I would. You … Location of This Business1250 45th St Ste 100, Emeryville, CA 94608-2924Email this Business, Need to file a complaint? However, I’m glad my order wasn’t canceled. Buying cheap used books online is a great way for bookworms to save money on print books.. Although that book is not available, it still appear in google searches as a sponsored search result for $5.41 on 1/23/2020. So, is alibris.com safe? After a few emails to and from them I returned item CD that was shipped they only gave me a partial refund!!! But to return a damaged item, for which the seller is at fault, the customer is responsible for return shipping. We’ll guide you through the process. Saved me about $50. My fingers quiver to some respects because well you don't need to know that but it'd be nice is all. I bought a fairly expensive textbook which they sent to the wrong address. Terrible website. The were charging me everything and I had to argue with them on it. BBB Business Profiles generally cover a three-year reporting period. No problem, I said to myself! Come find out BBB Business Profiles may not be reproduced for sales or promotional purposes. Thank you! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Better World Books had not received the order. Used Books in Asheville, NC. Cancelled my order and then debuted my account for £10.50! Quite simply, Xlibris is a fraudulent, dishonest and incompetent, disaster zone. Alibris’failure to take responsibility for mailing makes it impossible for me to ever order from them again. Order never received, support no help at all. Please contact us at info@alibris.com with the details of the issue so that we can investigate further. Determine if Alibris.com is a safe or scam website, check if Alibris.com is trustworthy, Alibris.com on-line reputation, help us review the website by sharing your experience. Also Know, is Alibris … Alibris recognizes that normal wear and tear is to be expected and doesn’t charge a fee unless the book is actually damaged (such as missing pages, a torn cover or a broken spine). Just don't waste your time. WRONG. Alibris has refused refund. Resolved Alibris.com — scam and lies! So, I'm wondering if perhaps this issue is not with Alibris but with a different seller...? If you have questions or if you want to know more details about our service feel free to contact us via email. Great quality and fast shipping. Only the latest review will count in the company's TrustScore. It's better to buy books from Alibris, because they're much cheaper. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I was hoping to find a good alternative to Amazon for buying books and cds, but items I've ordered almost a month ago haven't shown up, and sellers are not responsive. Trying to get a hold of them, sent an email complaining and have heard nothing. We use Alibris both to sell our antiquarian (and newer) books and to purchase books as well. I ordered 7 books from the site straight from Alibris and NOT a third party. Finally book arrives damaged (I paid extra for a hardcover version now clearly damaged because it was shipped in some flimsy envelope). Then the "seller" writes back saying there is no tracking info. NOPE. The rating of alibris.com indicates the site is safe or a scam. I used Alibris.com to get a DVD box set for the anime Yu Yu Hakusho. Alibris was first mentioned on PissedConsumer on Mar 31, 2008 and since then this brand received 39 reviews.. Alibris ranks 87 of 497 in Periodicals & Publishing category. We don't intentionally misrepresent any of our listings, but if you have an issue with something you … However, Alibris doesn't place orders for customers without them first clicking the Place Order button on our website after going through checkout. I have been ripped off three times this week by online book companies: Biblio, Alibris, Discoverbooks and Half Price Books for very straightforward purchases. You are told to leave a message or to contact the seller and have them cancel the order. They are a scam Emeryville California *Author of original report: Why should anyone ordering from the internet be required to chase down where the book comes from? I've never received it.After contacting support, they tell me that Alibris hasn't received it either and I should just wait. At that point they no longer had the item in stock. Be aware that Alibris also sell books from different sellers. All of these companies have sent me books that are of the same title, but different variants/publishers/descriptions than what I ordered and hold receipts for. That's not necessarily a bad thing, though it's likely to be paperback and lower quality paper. BBB accredited since 6/1/2016. Wait for what?I'm trying to get a refund, but support just keep sending me the same email saying how sorry they are for the inconvenience. History. Mr. Mike Feldman, Director of Client Services. Without any details, I have no way to investigate further. one bad thing about alibris is that it doesnt always tell you what edition the … Return papers no longer exist anywhere on my account!! What should I do? I ordered two textbooks, and was sent those textbooks along with two other books that I had NEVER ADDED TO MY CART. They are terrible to work with. The book was scientific when I expected humor. They sent a compact disc instead of the book I ordered!!! Alibris is a marketplace where independent sellers list their inventory to sell. This is becoming even more important since book prices have been going up slowly in the … I was not aware of this till I asked for my actual tracking number since the one … I'm stuck with two books I didn't order and had to pay their full price AND shipping for. I am not paying the invoice. Never again!! Only thing I wish in the basket stage I could at that stage still.delete functionality. Also be aware that if you want to return you may have to pay the shipping out … Thank you for your feedback. always prompt service and items are as described. Aren't you the seller?). And you can safely download your risk free copy of Majorav from the special discount link below Vital Source takes learning to a whole new level. In addition to fiction and non-fiction, you will also find textbooks, cookbooks, books about hobbies, and kids' books. : ********** on Jan 18th with Alibris for a book for sale by Better World Books. RR--I'm sorry for your experience. At best, you reach a recording and have to leave a message. I contact Alibris. The "seller" takes his/her time getting back to me. Then 24 hours later, AFTER arrival, both the "seller" and Alibris each contact me finally providing me the name of the carrier and tracking number. Then several weeks pass. I'm sorry they didn't get back … UPS tracking showed it failed to deliver for incomplete address and was returned to sender by UPS on 12/16/20. 181 reviews for Alibris, rated 1.43 stars. Valerie. This company - Alibris - is a bad idea. The book itself, though, may be an international version, which would explain its low price. I received extremely poor customer service and think they should honor my order as the book was available but they failed to contact the seller in a timely manner. When I contacted Alibris by email, their response was to order another book. They are always attempting to figure out how to help others learn to the best of their … The book came swiftly and it was in the condition promised. The website was wonky on my screen and had I seen that, I never would have ordered. Like I said item was not what I ordered. The overall rating of the … BBB remains operational and focused on serving our business community. Alibris Used Books, Bookstore a complete rip off. It turned out to be a compelling work of nonfiction that is mixed in with a memoir. In my opinion all of these companies are not acting in good faith with online practices and perhaps with intentional fraud of consumers. How BBB Processes Complaints and Reviews. I will avoid all four companies in future shopping and purchases.WILL NOT USE THIS COMPANY. Alibis is awesome!! "Seller" says he/she has no idea even how the book was sent (FedEx, USPS, UPS or via a different carrier). I received my book in a flimsy plastic bag and opened it to find a large dent/tear in the hardcover. Michael B. Alibris Customer Service Lizz Shah 5 … However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I contacted Better World Books on 1/21/2020 to find out why my book hadn't shipped. I got charged $92.41 due to shipping. However, we cannot guarantee that the site is a scam. Avoid them you will get frustrated.. Would literally give 0 stars if I could. !please order anything you want from any other vendor and avoid a really bad expierence. The website made the price and condition of the book very clear under each … Please don’t let these bad reviews scare you away. Amazon was priced way higher. We also don't invoice customers--you pay up front for an order. The book arrived ahead of schedule and it was almost brand new. But you bet I was billed for them! Was given the site link by my professor, saying that the site was a great option to get cheap books for the class! alibris is an online store that sells new books, used books, out-of-print books, rare books, and other media through an online network of independent booksellers. I ordered a book from them. I'm looking to purchase some textbooks for the upcoming year at a good price and I came across alibris.com. Their customer service isn’t good though since no one ever contacted me back about trying to cancel my order. No book. Horrible shipping and service-Fraud Alert, The Worst Book Thrift Store (if it even is that), I ordered a book from them and got a compact disc. Tried to return the books and it opened up a tab with a sheet to print out for returns. Majorav can not be found on the internet without paying money. Unfortunately, you are once … I was wondering how legit/reliable of a site it is and what other sites do you all … BBB remains operational and focused on serving our business community. So far all good. When one orders collectible books these variants are important. I have designed websites for years, and all other shopping carts have the ability to cancel an order - check out Amazon or Ebay.I also emailed them, five days later I got a response. When I contacted customer service about this, they said they'd give me a $3 coupon after I return to "offset" the shipping costs, which is a pathetic consolation, especially considering this experience has convinced me not to use this company again. Contact IsLegitSite.com webmaster. Alibris also retains part of the fees charged to buyers for shipping, so when the buyer pays $3.99, the seller only receives $2.65. Alibris is a legitimate book, music and movies Marketplace that's been in business for over 20 years. Alibris is an online store that sells new books, used books, out-of-print books, rare books, and other media through an online network of independent booksellers. Then an hour later a receipt is generated and emailed back to me. i got most of my textbooks from alibris, and the rest i got from abebooks.com. Martin Manley founded Alibris … would it be alright if i were to use a credit card to buy a book on this website or are their many scammers on their...idk so i'd like to hear yalls … I asked for a full refund still waiting for an answer. I have bought from them a few times and haven’t had any issues. That's why when you place an order with us, the independent seller is who has the shipping details. Don't use. I did not order any books and yet they decided to send me 8 of them. alibris is an online store that sells new books, used books, out-of-print books, rare books, and other media through an online network of independent booksellers. Service was fast and condition of the book was as described. International Association of Better Business Bureaus. Order #67987928 Horrible company, i bought my math book it’s been almost a month and I haven’t received the book yet, i email them and they want me to wait 20 more days, at this point who is going to wait that long when i need it for class, and they are so slow to answer to the emails.. The WoT scorecard provides crowdsourced online ratings & reviews for alibris.com regarding its safety and security. You sold me the book!! Alibris.com was easy to use to search for the specific book and then sort through different sellers that were currently offering. AbeBooks is a legitimate website - it's actually owned by Amazon, now. After I placed the order, the total came up.I immediately tried to cancel my order; however, there is no place on the site to do so immediately. This book on their site in comparable condition is about four times the price There is no opportunity to talk to a human at Albris. Most companies will give a free return for returns due to damage, and only charge return shipping if you've just changed your mind. They tell me there's no tracking info available. DO NOT USE. They shipped wrong item purchased! I ordered a book on September 20th 2020. Alibris also offers free shipping on all items. Please send us an email directly to info@alibris.com with the details of your order so that we can help you get your refund. © 2021 Trustpilot, Inc. All rights reserved. I asked Albris to provide the book since it was their fault the order was not released to the seller. Going back to about 2017. 35 reviews for Biblio, 2.0 stars: 'I happily ordered Hennessey On Roses, an old book, and later in the day they email me to say the FREE SHIPPING I clicked on was a MISTAKE and I would have to pay for … Well you can find the book on Alibris for $x/2 if you don't mind it being in great condition, even though it's used. I ordered a book which was mailed on 12/8/20. Customer Reviews are not used in the calculation of BBB Rating. BBB is here to help. Books arrive well packaged and clean, especially in the age … When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. After I submitted my order I got scared after reading all these horrible reviews, I tried to cancel my order immediately and was not successful. I got all the books I ordered 7 days after ordering them. BBB Business Profiles are subject to change at any time. The three largest of these databases—AbeBooks.com, Alibris.com and Amazon.com’s Marketplace—all have two things in common. Read more. That's what you are paying for when buying some books and paying higher asking prices. its a pretty good place to buy books. Feels like a scam. Xlibris is nothing more than a quick-buck scam printer, posing as a "print-on-demand publisher", and it has one … Vital Source Review 2019: Legit, Reliable or a Scam? So far, at least, they have the most traffic, the most … They should have given me a FULL refund. According to their representative, they had to contact Alibris to get them to release the order. So I'm now left sweating bullets whether I'm actually ever going to receive the book or not. *Consumer Comment: It is the not Alibris … I feel like most people have problems when they order books on Alibris from third party sellers. Meaning I cannot fu*%#$@g return them! Before you shop at a site you do not … CAVEAT EMPTOR - BUYER BEWAREGO TO OTHER BOOK SELLERS I ordered $33 worth of books. is alibris.com books a legitimate website? They send out an immediate confirmation of sale. It was "Dispatched" on October 22nd. Alibris is reliable and prompt, both traits we value. New World Order much?But I was an Alibris customer even before that. According to their website, the creator of Alibris began selling rare books in a traditional brick-and-mortar bookstore and eventually realized that he could not only branch out in his personal sales, but also create a worthwhile destination for customers searching for rare books, if he just joined together with other rare book sellers across the country, and eventually across the world. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. As a matter of policy, BBB does not endorse any product, service or business. I placed ORDER No. Very happy to find a rare out-of-print… Very happy to find a rare out-of-print book here that I'd been long searching for. Amazon blocked Parler. Reviews scare you away just another 2 weeks World books on Alibris from third party sellers order any and. 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